Industry Consultancy Services

As well as our comprehensive industry training services, we offer several specialist consultancy services.

Our Skills at a Glance

• Thorough understanding of the hospitality, tourism and foods industries nationally and internationally.
• Long experience in liaising with relevant industry associations, along with developing and maintaining industry partnerships.
• Extensive curriculum development and course design expertise, including enterprise-specific courses.
• Demonstrated research and development skills.
• Development of a range of print-based and multimedia resources that are sold to training providers and enterprises nationally and internationally.
• Extensive experience in customizing industry training and workplace delivery in areas including food and beverage, retail operations and customer service.
• Project management skills necessary for undertaking complex multi-tasked projects.
• Ability to customise flexible delivery options including workplace training and self-paced learning from written resources.
• Qualified assessors who can conduct workplace assessments.
• Mentors and established channels to facilitate trainee/trainer communications.

Training Needs Analysis and Skills Audits

Our expert staff align training to business goals by identifying the skills already held by employees. They then compare these with what is required and address the gaps.

Research and Development Expertise

We have over 200 teachers and trainers with academic qualifications and extensive hospitality, tourism, retail and foods industry experience. They are well placed to work with industry on research and development projects, big or small.  Institute research and development facilities are also available for hire.

Design of Assessment Tools

Key learning objectives and workplace-based assignments can be incorporated into a customised range of assessment strategies and tools.